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Join host Richard Walker and his guests as they explore how their companies thrive when their customers win. Listen to the secrets and techniques of a customer-focused approach to growing your company.
Turning AI FOMO Into Real Business Growth With Peter Kornberg
In this episode of The Customer Wins, Richard Walker interviews Peter Kornberg, Managing Partner of CypherWorks, about using AI strategically to improve business performance.
[Emerging Tech] Mastering AI Harnesses and Guardrails With Unmukt Raizada
In this episode of The Customer Wins, Richard Walker interviews Unmukt Raizada, Founder and CEO of TrustEvals, about building reliable AI systems.
How AI Is Transforming the Customer Experience With Marisa Murgatroyd
In this episode of The Customer Wins, Richard Walker interviews Marisa Murgatroyd, Founder and CEO of The Experience Group, about creating customer-centered experiences in the age of AI.
[Perspective Series] The Power of Joyful Leadership With Greg De Koker
In this episode of The Customer Wins, Richard Walker interviews Greg De Koker, Founder and Chief Joy Officer of JOY², about building a joyful, high-performing workplace culture.
[Emerging Tech] Building AI-First CRM for Advisors With Mitchell Bratina
AI is reshaping how financial advisors manage client relationships. Mitchell Bratina explores AI-native CRM systems, workflow automation, compliance guardrails, and personalized technology that helps advisors reduce administrative work while delivering faster, more meaningful client experiences.
![[Perspective Series] How Personality Coding Helps Businesses Increase Sales With Esther Wildenberg](https://static.wixstatic.com/media/7b6e99_b4959c916c494da69bbea8af45d155dc~mv2.png/v1/fill/w_1198,h_900,fp_0.50_0.50,q_35,blur_30,enc_avif,quality_auto/7b6e99_b4959c916c494da69bbea8af45d155dc~mv2.png)
![[Perspective Series] How Personality Coding Helps Businesses Increase Sales With Esther Wildenberg](https://static.wixstatic.com/media/7b6e99_b4959c916c494da69bbea8af45d155dc~mv2.png/v1/fill/w_1198,h_900,fp_0.50_0.50,q_95,enc_avif,quality_auto/7b6e99_b4959c916c494da69bbea8af45d155dc~mv2.png)
[Perspective Series] How Personality Coding Helps Businesses Increase Sales With Esther Wildenberg
Discover how personality coding helps businesses understand customer buying behavior, tailor sales conversations, and build stronger relationships. Esther Wildenberg explains the B.A.N.K. framework, authentic communication, mentorship, and why human connection matters more as AI transforms the sales landscape.
Building Startup Success on Fundamentals With Brian Herr
In this episode of The Customer Wins, Richard Walker interviews Brian Herr, Founder and CEO of StartingBlocks and Managing Partner at HHI Advisory Group, about building successful startups in the AI era.
Empowering Customers and Innovating Forms With Richard Walker
In this episode of The Customer Wins, Richard Walker shares his perspective as CEO of Quik! on entrepreneurship, AI, and the future of forms.
Demystifying AI Adoption in Financial Services With Geoff Moore
In this episode of The Customer Wins, Richard Walker interviews Geoff Moore, Chief Information Officer at Valmark Financial Group, about practical AI adoption in financial services.
Redefining Financial Planning for the Next Generation With Dennis Moore
In this episode of The Customer Wins, Richard Walker interviews Dennis J. Moore, CEO of the Financial Planning Association, about strengthening the financial planning profession through leadership, education, and human connection.
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