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Four Keys to Customer Experience Success With Richard Walker
In this episode of The Customer Wins, Richard Walker reviews previous episodes on building meaningful customer relationships. These guests share insights on valuing your customer, being your own first customer, joining your customer’s team, and setting boundaries.


[Perspective Series] Streamlining Franchise Success and Operations With Matt Goebel
In this episode of The Customer Wins, Richard Walker interviews Matt Goebel, Founder and CEO of Woven, about streamlining operations for multilocation businesses.


Helping RIAs Scale With Smart Workflow Automation With Jeffrey Rusin
In this episode of The Customer Wins, Richard Walker interviews Jeffrey Rusin, Co-founder of Advisor Tech Partners, about automation and workflow design for financial advisory firms.


Building Businesses That Put People First With David Steele
In this episode of The Customer Wins, Richard Walker interviews David Steele, Co-founder and CEO of One Wealth Advisors, about creating harmony in wealth and life.


Unlocking Wealthtech Innovation and Growth With Vickie Lewin
In this episode of The Customer Wins, Richard Walker interviews Vickie Lewin, Chief Growth Officer at Amplify, about how financial advisors can make smarter tech choices.


Revolutionizing Forms Processing With Richard Walker
In this episode of The Customer Wins, Chad Franzen of Rise25 interviews Richard Walker, CEO of Quik!, about creating smoother customer experiences through form automation.


[Perspective Series] Scaling With AI, Collaboration, and Team Culture With Tracy Lee
In this episode of The Customer Wins, Richard Walker interviews Tracy Lee, CEO of This Dot Labs, about empowering engineering teams and embracing AI-driven efficiencies.


[AI Series] Revolutionizing Financial Meetings With AI With Parker Ence
In this episode of The Customer Wins, Richard Walker interviews Parker Ence, CEO and Co-founder of Jump AI, about using AI to streamline the client meeting cycle in financial advising.


[Perspective Series] Secrets to Retention and Revenue Boosting With Joseph Loria
In this episode of The Customer Wins, Rich Walker interviews Joseph Loria, Founder and CEO of RetentionCX, about building value-driven customer relationships.


Building Client-Centric Portfolios With AI With Cameron Howe
In this episode of The Customer Wins, Richard Walker interviews Cameron Howe, Co-founder and CEO of Investipal, about using AI to modernize financial advising.
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